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Working together to protect the customer experience.
Mono are one of the largest network infrastructure roll out service providers dedicated to the telecommunications industry. They pride themselves on providing their clients with an end to end solution which significantly reduces downtime and protects the customer experience.
Using multiple suppliers was putting their ontime delivery promise at risk. With the increased potential of incurring unnecessary costs and utilising valuable resources trying to coordinate site deliveries, Mono decided they needed to address this challenge so they could spend more time focussing on their core activities.
Mono needed one experienced partner to meet their supply chain needs. G Comms ‘one-stop-shop solution’ provided a single supplier with the ability to offer everything Mono needed through a single point of contact.
By taking ownership and streamlining the end to end process we were able to significantly reduce downtime and protect the customer experience. This ensured that Mono could complete site activity within their customers’ time frames and budgets confidently. This partnership has contributed to the ongoing success of both companies.
“We have a true partnership with G Comms which is essential in the environment we work in. They are available 24/7 and bring creativity in developing approaches to meet the specific needs of a project. We’ve worked closely on creating and improving process for both parties to enable us to work together in the most effective way and deliver value for our customers.”
Our highly experienced team are always on-hand to help you achieve your goals and overcome your challenges.
Our focus is always to add value, operate more efficiently and deliver successful outcomes for all. To find out more…
